{"id":9036,"date":"2018-10-25T05:37:17","date_gmt":"2018-10-25T05:37:17","guid":{"rendered":"https:\/\/lavellenetworks.com\/?p=9036"},"modified":"2024-08-09T10:11:34","modified_gmt":"2024-08-09T10:11:34","slug":"serving-customer-experience-in-stores-via-network","status":"publish","type":"post","link":"https:\/\/lavellenetworks.com\/blog\/serving-customer-experience-in-stores-via-network\/","title":{"rendered":"Retail\u2019 New Avatar: Serving Unique Experience to Customers In-store."},"content":{"rendered":"<h3 id=\"In-the-age-of-Voice,-Search-and-Mobile,-94-percent-of-all-retail-sales-take-place-in--physical-stores.-As-Phyigital-experience-rise-in-demand-retailers-are-ready-to-enthrall-customers-ensuring-best-of-both-the-worlds.\"><b>In the age of Voice, Search and Mobile, 94 percent of all retail sales take place in physical stores. As\u00a0<a class=\"sc-kDgGX dCAVBJ\" title=\"https:\/\/searchsalesforce.techtarget.com\/definition\/Phygital\" href=\"https:\/\/searchsalesforce.techtarget.com\/definition\/Phygital\" target=\"_blank\" rel=\"noreferrer noopener\">Phyigital\u00a0<\/a>experience rise in demand retailers are ready to serve customers ensuring best of both the worlds.<\/b><\/h3>\n<p>&nbsp;<\/p>\n<p>Digital capabilities and emerging Hi-Tech has allowed retailers to transform shopping into an experience. And just when Brick and Mortar was thought to be a matter of the past, retailers redefined it in a brand new Avatar. Powered by Next-Gen network today\u2019s experience stores are ready to enthral the digitally empowered customers.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"Delivering-Experience-in-store-through-Network-\"><strong>Delivering Experience in-store through Network<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<h3><em>56 percent of shoppers say they first visit stores to assess products before buying them online.<\/em><\/h3>\n<p>&nbsp;<\/p>\n<p>Apple\u2019 IBeacon to Amazon Books, IKEA\u2019 place augmented-reality app to Nike\u2019 hi-tech trial spaces shows how well retailers have augmented in-store shopping experience. Fuelled by Digital and Hitech, stores are able to offer highly personalized and relevant customer experiences.<\/p>\n<p>Unlike Digital\/Web stores, physical stores have a unique advantage. That is customers can physically engage with the products. Consult with a sales or service staff in-store when required. In turn which allows stores to capture real-time data and insights. The collected intent later helps to deliver a value-added experience. And, engage better with their customers.<\/p>\n<p>Technology and digital capabilities have simplified customer\u2019s journey along with all touchpoints. Digital payments, free WiFi, Scanners, Apps, RFID tags, AR, VR, Free coupons are common in stores today. While other technologies in the technology stack have made the whole retail mechanism seamless. Namely, Cloud, IoT, Artificial Intelligence, Machine Learn, Analytics, and Automation. Simplification of Supply Chain, warehouse and logistics have vastly reduced operational headaches. In turn, allowing retailers to improve turn around time to customers. All these add up in delivering unique experiences to customers.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><\/h3>\n<h2 class=\"entry-title\" style=\"text-align: center;\">\u00a0<b> Infographic- Digital Transformation in Retail with SD-WAN<\/b><\/h2>\n<p><a class=\"dt-pswp-item\" href=\"https:\/\/lavellenetworks.com\/sdwan-retail\/\" data-dt-img-description=\"Digital Transformation in retail with SD-WAN\" data-large_image_width=\"683\" data-large_image_height=\"384\"><img loading=\"lazy\" class=\"wp-image-3523 size-full\" src=\"https:\/\/lavellenetworks.com\/wp-content\/uploads\/2018\/06\/Thumbnail.png\" alt=\"\" width=\"683\" height=\"384\" srcset=\"https:\/\/lavellenetworks.com\/blog\/wp-content\/uploads\/2018\/06\/Thumbnail.png 683w, https:\/\/lavellenetworks.com\/blog\/wp-content\/uploads\/2018\/06\/Thumbnail-300x169.png 300w, https:\/\/lavellenetworks.com\/blog\/wp-content\/uploads\/2018\/06\/Thumbnail-260x146.png 260w, https:\/\/lavellenetworks.com\/blog\/wp-content\/uploads\/2018\/06\/Thumbnail-50x28.png 50w, https:\/\/lavellenetworks.com\/blog\/wp-content\/uploads\/2018\/06\/Thumbnail-133x75.png 133w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/><\/a><\/p>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h2 id=\"Network---The-Key-to-Deliver-big-on-Customer-Experience-Promises-\"><b>Network &#8211; The Key to Deliver big on Customer Experience Promises<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p>New Technologies, cloud and the Internet requires a flexible, agile and safe Network. Stores being a critical touchpoint for customers have made the transformation of Network incumbent for retailers. Retailers have well realized that to adopt a Customer First approach, Network first requires an upgrade.<\/p>\n<p>Next-Gen Networking solutions have set a strong foothold in retail and industries elsewhere. Solutions like SD-WAN has already divested legacy network infrastructures. Traditional Network architecture (MPLS) were no match to today\u2019s technology requirements. Moreover, with internet and cloud being a quotidian need today, Bandwidth, Flexibility, and security became primary concerns. Added the rigmarole of traditional Network infrastructures. All these made Retail Networking complicated and complex.<\/p>\n<p>Thanks to Software Defined Networking (SDN)! Next-Gen solutions like <a href=\"https:\/\/lavellenetworks.com\/?page_id=1917\"><strong>SD-WAN<\/strong><\/a> is allowing retailers to operate in both worlds- well known as unified commerce. It is the best way to serve modern customers. Most retailers have recognized the need for unified commerce. Now its time for stores to rethink their customer-first approach.<\/p>\n<p>&nbsp;<\/p>\n<h2><\/h2>\n<h2 class=\"entry-title\" style=\"text-align: center;\">\u00a0<b>Blog: Retail Industry: Achieving Unified Commerce with SD-WAN<\/b><\/h2>\n<p><a class=\"dt-pswp-item\" href=\"https:\/\/lavellenetworks.com\/wp-content\/uploads\/2018\/08\/retail.png\" data-dt-img-description=\"Achieving Unified commerce with SD-WAN\" data-large_image_width=\"683\" data-large_image_height=\"384\"><img loading=\"lazy\" class=\"size-full wp-image-5446\" src=\"https:\/\/lavellenetworks.com\/wp-content\/uploads\/2018\/08\/retail.png\" alt=\"\" width=\"683\" height=\"384\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><\/h3>\n<h2 id=\"SD-WAN--leading-the-way-to-better-Retail-operations\"><b>SD-WAN leading the way to better Retail operations<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p>A true unified commerce approach will need SD-WAN. It will allow retailers to harness the convergence of digital and physical shopping. And help create holistic customer shopping experiences in-store. SD-WAN is transforming shops into experience stores.<\/p>\n<p>&nbsp;<\/p>\n<h4><\/h4>\n<h3><a href=\"https:\/\/lavellenetworks.com\/sdwan-survey-2018\/\"><em style=\"\n    color: #0645ad!important;\n    font-size: 20px;\n    font-weight: 800;\n\">76% of leaders eye on SD-WAN to meet the requirement of the network. That\u2019s no surprise when customer\u2019s buying process is increasingly becoming Mobile.<\/em><\/a><\/h3>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Lavelle\u2019s retail SD-WAN solution is able to address the unique requirements of the retail industry. A Network platform built to meet the requirements of Retail Industry now and as it evolves. Simple and Fast Deployments, Zero-Touch Provisioning, Distributed, Scalable Architecture; Centralized Policy-Based Management, Robust Security and visibility to intelligence makes Lavelle\u2019 SD-WAN a key consideration for retailers. From Branch to Store to Warehouse, Lavelle Networks SD-WAN keeps your retail network always ON.<\/p>\n<p>The time now is to innovate customer experience further. It will allow stores to intervene cloud, use the Internet along with connections of all sorts. Know more on how <strong><a href=\"https:\/\/lavellenetworks.com\">Lavelle Networks<\/a><\/strong> SD-WAN is transforming Network in the retail landscape.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Reference:<\/p>\n<p><a class=\"sc-kDgGX dCAVBJ\" title=\"https:\/\/www.retaildive.com\/news\/why-many-shoppers-go-to-stores-before-buying-online\/441112\/\" href=\"https:\/\/www.retaildive.com\/news\/why-many-shoppers-go-to-stores-before-buying-online\/441112\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.retaildive.com\/news\/why-many-shoppers-go-to-stores-before-buying-online\/441112\/<\/a><\/p>\n<p><a class=\"sc-kDgGX dCAVBJ\" title=\"https:\/\/www.forbes.com\/sites\/michelleevans1\/2018\/01\/18\/new-technologies-that-will-change-how-consumers-shop-in-store\/#3f8298ab5fc9\" href=\"https:\/\/www.forbes.com\/sites\/michelleevans1\/2018\/01\/18\/new-technologies-that-will-change-how-consumers-shop-in-store\/#3f8298ab5fc9\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.forbes.com\/sites\/michelleevans1\/2018\/01\/18\/new-technologies-that-will-change-how-consumers-shop-in-store\/<\/a><\/p>\n<p><a class=\"sc-kDgGX dCAVBJ\" title=\"https:\/\/info.retailspacesevent.com\/blog\/13-retailers-using-tech-to-elevate-the-in-store-experience\" href=\"https:\/\/info.retailspacesevent.com\/blog\/13-retailers-using-tech-to-elevate-the-in-store-experience\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/info.retailspacesevent.com\/blog\/13-retailers-using-tech-to-elevate-the-in-store-experience<\/a><\/p>\n<p><a class=\"sc-kDgGX dCAVBJ\" title=\"https:\/\/www.mytotalretail.com\/article\/retails-drive-to-store-why-brick-and-mortar-still-matters\/\" href=\"https:\/\/www.mytotalretail.com\/article\/retails-drive-to-store-why-brick-and-mortar-still-matters\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.mytotalretail.com\/article\/retails-drive-to-store-why-brick-and-mortar-still-matters\/<\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the age of Voice, Search and Mobile, 94 percent of all retail sales take place in physical stores. As\u00a0Phyigital\u00a0experience rise in demand retailers are ready to serve customers ensuring best of both the worlds. &nbsp; Digital capabilities and emerging Hi-Tech has allowed retailers to transform shopping into an experience.<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":6,"featured_media":20910,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[51,52],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.0.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Retail\u2019 New Avatar: Serving Unique Experience to Customers In-store.<\/title>\n<meta name=\"description\" content=\"To adopt a Customer First approach Network first requires an upgrade. 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